Privacy Policy

Last updated: December 29, 2024

1. Introduction

HYPPE TECH LLC ("we", "us", or "our") operates CryptoDirect, a blockchain monitoring and notification service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

We are committed to protecting your privacy. Please read this policy carefully to understand our practices regarding your data.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Email address, name, company name
  • Blockchain Addresses: Cryptocurrency wallet addresses you want to monitor
  • Webhook Configuration: Webhook URLs and notification preferences
  • Payment Information: Billing details for service fees (processed by third-party payment processors)

2.2 Automatically Collected Information

  • Blockchain Data: Public transaction data from blockchains you monitor
  • Service Usage Data: API calls, webhook deliveries, timestamps
  • Technical Data: IP addresses, browser type, device information
  • Log Data: Service logs, error logs, performance metrics

2.3 Blockchain Data Notice

Important: All blockchain data we access is already public information available on public blockchains. We do not create or expose any private data. We simply monitor and notify you about transactions on addresses you provide.

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our blockchain monitoring service
  • Monitor blockchain addresses you specify for incoming transactions
  • Send webhook notifications when transactions are detected
  • Process payments and manage billing
  • Screen addresses against blacklists and sanctions lists for compliance
  • Improve and optimize our service
  • Communicate with you about service updates, security alerts, and support
  • Detect and prevent fraud, abuse, or security issues
  • Comply with legal obligations and regulatory requirements

Compliance Screening

We check cryptocurrency addresses against publicly available blacklists, OFAC sanctions lists, and databases of addresses associated with illicit activities. This screening helps us maintain service integrity and comply with anti-money laundering (AML) and counter-terrorist financing (CTF) regulations. We may share information about flagged addresses with law enforcement if required by law.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share data with third-party service providers who help us operate our service, including: hosting providers, payment processors, analytics services, and customer support tools.

4.2 Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect our rights, property, or safety, or that of others.

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Monitoring and logging of security events

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

6. Data Retention

We retain your information for as long as necessary to provide our service and fulfill the purposes described in this policy. When you close your account, we will delete or anonymize your data within 90 days, except where we are required to retain it for legal or legitimate business purposes (such as billing records or dispute resolution).

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a structured format
  • Objection: Object to certain processing of your information
  • Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at contact@crypto-direct.io

8. Cookies and Tracking

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze service usage. You can control cookies through your browser settings, but disabling cookies may affect service functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our service, you consent to such transfers. We ensure appropriate safeguards are in place to protect your information.

10. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

12. Not a Financial Service Provider

Important Notice: CryptoDirect is a monitoring and notification service, not a payment processor or financial institution. We do not custody, control, or have access to your cryptocurrency funds. We simply monitor public blockchain data for addresses you provide. We do not collect or store private keys, seed phrases, or any information that could be used to access your cryptocurrency wallets.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

HYPPE TECH LLC

5830 E 2nd St, Ste 7000 #28521

Casper, Wyoming 82609, US

Email: contact@crypto-direct.io